In 2023, global exports of digitally delivered services reached $4.25 trillion, marking a 9.0% increase year-on-year, according to the World Trade Organization (WTO).
Digitally delivered services encompass ICT (including AI, streaming, and gaming), sales and marketing, financial, professional, and education and training services.
Over the past few years, the growth of digitally delivered services exports has significantly outpaced both goods exports and other services exports, the WTO said in their latest Global Trade Outlook and Statistics. By 2023, the export value of these services was 50% above pre-pandemic levels, underscoring a robust expansion trajectory and increasing reliance on digital infrastructure and services worldwide.
Regional performance
With the exception of the Commonwealth of Independent States (CIS), all regions saw an increase in digitally delivered services exports in 2023 compared to 2022. Notably, every region experienced a decline in goods exports during the same period.
Leading exporters
The United States remains the largest exporter of digitally delivered services, with a total value of $649 billion in 2023, representing over 15% of the world’s total exports. The UK, Ireland, India, and Germany also feature prominently among the top exporters.
Summary
The surge in digitally delivered services exports underscores a significant shift in global trade dynamics, driven by rapid technological advancements and changing consumer behaviors. As digital infrastructure continues to evolve, this trend is likely to sustain its momentum, reshaping the global trade landscape.